Vol. 8, No. 3 (2013), International Journal of Business and Management

• • The Examining of GSM Operators’ Customer Complaint Management (CCM) Applications in Turkey with Discriminant Analysis
  • •  Yildiray Kizgin   
    •  Tahir Benli   
    • p1
    •  PDF 
      
• • Potential and Problems of Small Medium Enterprise (SMEs) Coconut-Sugar: Case Study in Banyumas Regency, Central Java Indonesia
  • •  Suliyanto -   
    •  Agus Suroso   
    •  Dian Jati   
    • p18
    •  PDF 
      
• • Strategic Macro-Environmental Factor Analysis for Entry into the Fish Vaccines Market in India
  • •  Mahendra Pallapothu   
    •  Juergen Krause   
    • p27
    •  PDF 
      
• • The Impact of Perceived Risks on the Consumer Resistance towards Generic Drugs in the Malaysia Pharmaceutical Industry
  • •  Anas Abzakh   
    •  Kwek Ling   
    •  Khaled Alkilani   
    • p42
    •  PDF 
      
• • International Portfolio Diversification and Assets Allocation Bias
  • •  Feker Mhadhbi   
    • p51
    •  PDF 
      
• • Corporate Ethical and Social Responsibility and Relationship Marketing: A Content Analysis of the Websites of Moroccan Commercial Banks
  • •  Meryem El Alaoui Amine   
    •  Abdellatif Chakor   
    •  Anass Alaoui   
    • p71
    •  PDF 
      
• • Initiative Analysis to Enter into Potential and Restricted Market: Small, Medium and Largest Enterprises Having Chance into a Virgin Market: Latin American (CELAC) and China (Practical, China Case)
  • •  Rick S.   
    • p103
    •  PDF 
      
• • A Multi-Level Conceptualization of Empathy to Explain How Diversity Increases Group Performance
  • •  Marie-Elene Roberge   
    • p122
    •  PDF 
      

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