Abstract

A major challenge facing schools who teach MBA programs is developing a degree of student satisfaction and
commitment. While MBA education is different than undergraduate the predictors of student satisfaction are
probably different as well. This study charts some predictors of student satisfaction with their programs using an
unconventional measure: the job satisfaction index, and the organizational commitment questionnaire.
Moderators of classroom style, age, and gender of professor are explored. Explanatory and predictive
relationships are revealed through multiple regression.

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