Abstract

Over the past two decades, business process reengineering (BPR) has become a popular approach to improve theefficiency and effectiveness of organizations. An examination of relevant BPR literature reveals that availableBPR models that have been widely in use have some serious limitations and fail to take into considerationhuman factors and change management aspects. Both academic researchers and industrial practitioners haveacknowledged the existence of this theoretical gap. This article proposes a BPR model that is named processreengineering integrated spiral model (PRISM). PRISM is a systematic agile model that would improve thechances for organizations to successfully carry out BPR initiatives and projects.

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