Why Do People Hesitate? Perceived Risk in Workplace Spirituality

  •  Haw Ran Wong    
  •  Jer San Hu    


The importance of workplace spirituality was generally affirmed by past researches, based on the assumption of
acceptance of the employees, where the phenomenon of passivity in the interaction was neglected. This research
aimed to understand the phenomenon of hesitation that hindered the interaction of organizational spirituality, in a
multi culture and religion context. This research used the qualitative method, particularly the in-depth interview
and the grounded theory’s coding methods. This research found that the multi-facet perceived risk concept was
useful, where (1) five dimensions of perceived risk involved: time, social, psychological, functional and belief
dimensions; (2) the dimensions and properties indentified were consistent to the findings of previous studies on
social exchange and perceived risk theories, wherein the cultural factor had great influence; and (3) the perceived
risk concept might be extended into organizational spirituality and a framework that consist of five dimensions
and fourteen properties was proposed.

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