Abstract

Performance in most of the departments in the National Government of Kenya has remained average over years resulting in disparities in service delivery. This study examined the influence of managerial roles on the performance of the departments moderated by stakeholder involvement. Drawing from the data collected from National Government heads of departments in the Counties, the study concluded that managerial roles significantly influence the performance of the departments and is significantly moderated by the stakeholder involvement. The study has significant implication on the work performance management and stakeholder management policies.

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