Impact of Organizational Context & Information Technology on Employee Knowledge Sharing

  •  Mohammed Saleem Alshurah    
  •  Abdelrahim Zabadi    
  •  Amnah Hassan Dammas    
  •  Dalia Dammas    


This study aimed at identifying the impact of organizational context and information technology on the willingness of employees to share knowledge in the public health sector in Jordan. The study was conducted using a questionnaire designed for this purpose.160 of which was distributed in the largest hospitals in the capital of Jordan - Amman, 140 were returned for analysis with a response rate of 87.5%. To ascertain the degree of reliability and validity Cronbach's Alpha was utilized. Multiple regressions were used to analyse the effect of several independent variables on a dependent variable to test the hypotheses and to validate the study model. Frequencies and percentages were also extracted to identify the personal and functional characteristics of respondents.

The most prominent conclusions obtained are: sharing knowledge among employees is positively affected social relations and rewards systems; knowledge sharing is negatively affected by the level of centralization in the organization; there is also no statistical support regarding  formalization or any of demographic and functional variables; there are no statistically significant differences between vision, organizational goals, and trust among employees and their willingness to share knowledge; information technology and its ease of use positively impact on employee's readiness to share knowledge. This study has presented a number of recommendations that can benefit for future studies in this area.

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