Employee Engagement: The Key to Improving Performance

  •  Solomon Kompaso    
  •  M. Sandhya Sridevi    


Employee engagement is a vast construct that touches almost all parts of human resource management facets we
know hitherto. If every part of human resources is not addressed in appropriate manner, employees fail to fully
engage themselves in their job in the response to such kind of mismanagement. The construct employee
engagement is built on the foundation of earlier concepts like job satisfaction, employee commitment and
Organizational citizenship behaviour. Though it is related to and encompasses these concepts, employee
engagement is broader in scope. Employee engagement is stronger predictor of positive organizational
performance clearly showing the two-way relationship between employer and employee compared to the three
earlier constructs: job satisfaction, employee commitment and organizational citizenship behaviour. Engaged
employees are emotionally attached to their organization and highly involved in their job with a great enthusiasm
for the success of their employer, going extra mile beyond the employment contractual agreement.

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