Abstract

The study focuses on the organizational conflicts that occur within the organization and clarifies the concept of organizational conflicts and shows their causes. The study was applied at Irbid District Electricity Company in Jordan, where the researcher distributed the questionnaire on its employees, and then analyzed and drew conclusions and recommendations. The study came up with the following recommendations:

1) We should review and reconsider the organizational structure whenever it is needed to go with the developments in terms of the work expansion and the increased number of its institutions.

2) We should provide the employees with the all means and tools needed to accomplish their work on time specially that some units depend on each other to complete the work.

3) The study found that workers want to determine their tasks clearly and specifically.

4) The study found that some powerful staff, like those who have the authority in the organization in the organization, are hindering the work continuity in an unclear way to achieve their own purposes, and they give their personal benefits the priority on the account of the organization's benefit. This should be highly taken into consideration and banned.

 

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