Abstract

This research aims to identify specific management practices that can help to improve the process of IS/business alignment and the design of ITG architecture that supports those processes. To this end the authors propose a framework that is used as a reference to classify relevant management practices in the process of IS/business alignment and design of ITG architectures. The analysis was carried out in a large leading international food and beverage company. Findings show that at operational and tactical levels, improving the coordination of the IT investment management process and enabling structures that strengthen the connection of budgetary controls are core structural capabilities that can positively improve the process of IS/business alignment and impact significantly the design of ITG architectures.

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