Abstract

This article seeks to look into the needs of users of Human Resource Information Systems (HRIS) in Jordan. Its primary purpose is to analyse the existing and future functionality that will help HRIS to improve the performance of the HR function and the value of human capital. This paper takes the opportunity to improve the understanding of the future of HRIS and its impact on transforming the approach to HRM and introduces a new concept: Human Capital Information Systems (HCIS). HCIS is potentially a new paradigm for HRIS development which indicates a shift in thinking about its future potential. Personal interviews were used to collect data from HR professionals and managers in the telecommunications companies of Jordan. Through considering the influence of culture, religion, human and other contextual factors on users’ attitudes towards the use of HRIS, newer functionalities are expected to facilitate the further development of new more employee-centred systems.

This work is licensed under a Creative Commons Attribution 4.0 License.