A Multi-Generational Workforce: Managing and Understanding Millennials

  •  Belal Kaifi    
  •  Wageeh Nafei    
  •  Nile Khanfar    
  •  Maryam Kaifi    


Generational diversity has become the norm in many organizations. As baby boomers retire and millennials enter
and take over the workforce, it becomes imperative for managers to learn more about their job satisfaction and
organizational commitment levels. The authors of this study surveyed 148 millennials who work in the I.T.
industry. A total of 74 males and 74 females were surveyed. Results show that males have higher job satisfaction
levels than their female counterparts and females have higher organizational commitment levels than their male
counterparts. Furthermore, millennials with a graduate degree are more likely to stay at their organization than
millennials without a graduate degree. Recommendations and implications are discussed for managers hiring,
leading, and managing millennials in the workforce.

This work is licensed under a Creative Commons Attribution 4.0 License.