Abstract

This study aimed to clarify the role of organizational development to improve the effectiveness of the Jordanian
universities. The study was applied on (80) employers in the units of planning, development and quality
assurance within six Jordanian universities, including three public and three private universities. A questionnaire
was developed in order to measure the study variables. It consisted of (40) items, of which (30) items for
measuring organizational development and (10) for measuring the effectiveness of the university. The study
instrument had acceptable indications of validity and reliability. The study results showed that the reality of
organizational development in the Jordanian universities is high, the level of effectiveness of the Jordanian
universities is high, and the presence of a statistically significant impact regarding development of the
organizational dimensions (organizational factors, material potentials, technological means) in improving the
effectiveness of the Jordanian universities. The study recommended for the necessity to work on enabling the
appropriate delegation of authority for employees in the units of organizational development at Jordanian
universities and focusing on the feedback from the implementation of organizational development processes.

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