Abstract

This study explores the effect of manufacturing flexibility on the operational performance of Pharmaceutical
manufacturing firms in Jordan, variables such as of machine, volume, material handling, mix, and routing
flexibilities are selected to represent the manufacturing flexibility dimension while quality, cost, speed and
reliability are chosen to represent operational performance.
A survey questionnaire was distributed for that purpose to the subjects who belong to different departments or
divisions in the production function. The study revealed that manufacturing flexibility is being adopted to a
moderate extent, while the operational performance is impressively high. Testing hypothesis indicated that the
manufacturing flexibility dimensions have a significant effect on the operational hypothesis performance of the
pharmaceutical manufacturing companies, hence, the null hypothesis is rejected and the alternative hypothesis is
accepted.

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