Including Organizational Citizenship Behavior in Performance Evaluations: An Investigation of Employee Reactions


  •  Michael Bush    
  •  Changquan Jiao    

Abstract

This study examined how employees react to formal evaluations of organizational citizenship behaviors in
performance appraisals. Using a sample of 107 business students with relevant job experience, this experimental
study found that their reactions to such formal inclusion of organizational citizenship behaviors depended on their
task performance. Respondents with high task performance, compared with their low task performance
counterparts, reported lower satisfaction, perceived distributive, and perceived procedural justice when
organizational citizenship behaviors were weighted heavily.



This work is licensed under a Creative Commons Attribution 4.0 License.
  • ISSN(Print): 1833-3850
  • ISSN(Online): 1833-8119
  • Started: 2006
  • Frequency: bimonthly

Journal Metrics

IJBM's citation performance is tracked through publicly available scholarly metrics. According to Google Scholar Citations (latest available snapshot):

  • h-index: 176
  • i10-index: 1322

These metrics reflect citations indexed by Google Scholar and are provided for transparency. The journal is not currently indexed in Web of Science or Scopus.

Index

Contact