Abstract

The paper discusses the topic of digital transformation, starting from its definition and examining the literature focusing on several theoretical aspects. The paper argues that digital transformation is not just about technology, but also about people, their mindset, and skills. It is also about rethinking business models and processes to leverage technology for better outcomes. In sum, digital transformation is a complex and multidisciplinary phenomenon that requires a holistic approach. Additionally, this paper aims to address these fundamental questions: What are the factors that impact organizations, and what factors appear to determine the failure of digital transformation in organizations, considering that the majority of organizations seem to struggle in achieving successful digital transformation? Consequently, many organizations find themselves unable to implement a genuine and effective digital transformation, despite their efforts in digital investments.

This contribution aims to enrich the literature and enhance knowledge regarding the important issue of digital transformation failures across organizations, also considering the limited research on the factors determining the failure of digital transformation. The originality of the study lies in the metadata analysis carried out, which allows for an efficient and deeper insight into the problem at hand.

This work is licensed under a Creative Commons Attribution 4.0 License.