Abstract

IT is a critical feature of post-merger integration in modern banking but academic coverage is sparse and industry organizations keep most of the practically useful knowledge in-house. This review analyses key operational aspects of the IT integration process, identifies its core guiding principles, produces an extended process timeline, and highlights the special importance of IT risk management. It presents a holistic view of the academic theory and practice-based insights around the main stages of the IT integration process, identifies knowledge gaps, and highlights potential directions for future research.

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