Abstract

This paper aims to reveal the power of emotional intelligence in buffering employees’ negative reactions to perceived organisational injustice manifested in counterproductive work behaviours. To test the proposed relationships, a sample of 345 employees working in hospitality private sector in Cairo-Egypt was approached. Tests of between-subjects Effects and Z-score were used to test the moderating effect of emotional intelligence. The results supported the moderating effect of emotional intelligence for counterproductive work behaviours in general and to counterproductive work behaviours directed to people specifically. As expected, high emotional intelligence people are less involved in to counterproductive work behaviours even with perceived injustice. Interestingly, individuals with moderate level of emotional intelligence were found to be more involved in CWB than people with low EI when they perceive injustice. These results could have several empirical and theoretical implications.

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