Abstract

This study aims to evaluate the practice of academic quality assurance in design model based on seven aspects of quality are: curriculum design, teaching and learning, student assessment, student selection, support services, learning resources, and continuous improvement. The design study was conducted in two stages. The first stage is to obtain valid and reliable instrument. The second stage is the actual study of design development and design guarantee academic quality and student satisfaction STAIS Lantaboer, which is an adaptation of the model of quality ISO 9000: 2000, 2008, besides referring to the SERVQUAL model. The study used two sets of research instruments for the purpose of collecting data on the development of model design guarantee academic quality assurance in learning irregular in STAIS Lantaboer. The first is a questionnaire Administrator/Lecturers and students both the questionnaire. The study concluded that: overall, this study revealed that the level of expectations of respondents from administrators, lecturers and students of design quality assurance in STAIS Lantaboer was high for all aspects studied, the level of student learning outcomes in STAIS Lantaboer expectations is high, the level of the existing gap index is simple and the quality is satisfactory, the study found significant differences in the mean scores of the design of quality assurance based on the existing levels of students, the results show a significant relationship between all aspects of quality assurance practices with student satisfaction. Based on this hypothesis, it can be formulated some implications of the findings. Formulation implications emphasis on efforts to enhance the practice of design quality assurance so that student learning outcomes and student satisfaction STAIS Lantaboer can be realized well.

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