Abstract

The objectives of this research were as follows. 1) Analyze the intelligent educational recommendation platform with AI Chatbots. 2) Design the architecture of the intelligent educational recommendation platform with AI Chatbots. 3) Develop the architecture of the intelligent educational recommendation platform with AI Chatbots. 4) Study the appropriateness of developing the intelligent educational recommendation platform with AI Chatbots. The sample used in the research was seven experts in information system development from various institutions in higher education. The architecture of the intelligent educational recommendation platform with AI Chatbots there is two main components: 1) Stakeholders consisting of system administrators and external users, and 2) The working process of the intelligent educational recommendation platform with AI Chatbots consists of four parts including natural language processing, dialog management, database and application programming interface (API), and response generation. Assessment of the appropriateness of the architecture of the intelligent educational recommendation platform with AI Chatbots found that 1) the architecture of the intelligent educational recommendation platform with AI Chatbots, overall at a high appropriated, 2) the architecture of the intelligent educational recommendation platform with AI Chatbots, an individual element at a high appropriated, and 3) the architecture of the intelligent educational recommendation platform with AI Chatbots, Integrated elements at a high appropriated. As described earlier, the architecture of the intelligent educational recommendation platform with AI Chatbots can be a guideline for developing with AI Chatbots in the future.

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