Abstract

The study examined provision of security facilities and security personnel service delivery in Universities in Cross River State, Nigeria. Three research questions and one hypothesis guided the study. The ex-post facto design was adopted for the study. The population of the study comprised 440 security personnel while the sample size was 400 security personnel. Two researchers developed and validated instruments entitled “Provision of Facilities Questionnaire (POFQ) and Security Personnel Service Delivery Questionnaire (SPSDQ) were used for data collection. The reliability estimates of the instrument were determined using Cronbach Alpha Analysis and the coefficients of 0.80 and 0.83 were obtained. Descriptive statistics was used to answer the research questions while Pearson Product Moment Correlation was used to test the hypothesis at 0.05 level of significance. The finding of the study showed that there exist a disparity in the provision of security facilities in the institutions with the minimum provision of 11.10 and maximum of 26.00 facilities by State and Federal Universities respectively. The level of provision of security facilities in the two institutions studies indicated two levels of inadequate and moderate with a grand mean of 2.5135 and standard deviation of .92773. The level of security service delivery in the Universities in Cross River State depend on the level of availability of security facilities for use by security personnel is evident that there are three levels of security service delivery in Universities. The finding of the study also revealed that there is a significant relationship between provision of security facilities and security personnel service delivery. Based on the findings, it was recommended that the administrators should provide adequate security facilities such as hand guns, CCTV, tear gas, bullet proof vests and so on for effective security personnel service delivery.

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