The use of apologies by EFL learners


  •  ilknur istifci    

Abstract

The aim of this study is to investigate the act of apologizing with subjects from two different levels of English proficiency to find out whether there are similarities and differences between these groups and whether they approach native speaker apology norms. 20 subjects in intermediate level, 20 subjects in advanced level and 10 native speakers of English participate in the study. The data are gathered by a Discourse Completion Test that had 8 apology situations. In the analysis of the data, all responses are categorized according to Cohen and Olshtain’s (1981) apology speech act set. The results of the study reveal some similarities and differences between the two groups. Their L1 can be said to have an influence on their use of apologies, especially intermediate level subjects transfer native Turkish speaker norms into English.



This work is licensed under a Creative Commons Attribution 4.0 License.
  • ISSN(Print): 1916-4742
  • ISSN(Online): 1916-4750
  • Started: 2008
  • Frequency: monthly

Journal Metrics

Citation Metrics (for informational purposes only; sourced from Google Scholar as of May 2026):

1. Citations (May 2026): 112462

2. h-index (May 2026): 145

3. i10-index (February 2025): 1811

*Note: Citation metrics vary significantly across indexing platforms. These figures are provided transparently and should not be used for cross-database comparisons. For methodological details, please refer to the official  Google Scholar Metrics documentation.

Contact