Abstract

In the present study, Uludağ University, Faculty of Education, Guidance and Psychological Counseling (GPC) undergraduate program students’ expectations and satisfaction levels regarding the services and facilities provided by the university were investigated in a sample of 354 students (227 females and 127 males). The data collected by the “Student Expectation and Satisfaction Survey of Hacettepe University” were analyzed based on the program type (Daytime and Nighttime Education) and year of study. Findings revealed that the expectation levels of students in all groups were high and satisfaction levels were medium or lower. There was no significant effect on the satisfaction level of the program type and the year of study.

This work is licensed under a Creative Commons Attribution 4.0 License.