Abstract

This research aimed to (1) investigate current conditions, desirable conditions, and needs assessment of educational institution management for quality enhancement, and (2) develop management approaches and a comprehensive model for educational institutions in Primary Educational Service Area Offices in Northeastern Thailand. The study employed a three-phase mixed-methods design. In Phase 1, institutional management conditions were examined through questionnaires administered to 760 school administrators and department heads selected via multi-stage sampling. Phase 2 developed management approaches based on structured interviews with 10 experts from high-performing institutions. Phase 3 created and validated a management model with input from seven educational experts through connoisseurship evaluation. The findings revealed moderate current implementation levels across all management dimensions, with leadership ranking highest. Desirable conditions were rated at high levels, with leadership achieving the highest rating. The needs assessment identified eight priority areas requiring development: performance focus, outcomes, process management, leadership, knowledge management, strategic planning, student/stakeholder focus, and workforce focus. The resulting educational institution management model comprises five components: principles/concepts, objectives, operational processes, measurement/evaluation, and implementation conditions. The operational framework integrates seven essential dimensions: leadership, strategic planning, process management, knowledge management, workforce focus, student/stakeholder focus, and performance focus. Expert evaluation confirmed the model’s highest-level appropriateness and utility with high feasibility for enhancing educational quality.

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