Abstract

The work environment significantly impacts employee performance, job satisfaction, and organizational growth. Poor working conditions can lead to stress and negatively affect physical and mental health. This study aims to explore approaches and theories for fostering a happy organization by applying Kolb’s experiential learning theory, which includes four stages: (1) Concrete Experience – learning by doing, (2) Reflective Observation – observing and reflecting on experiences, (3) Abstract Conceptualization – forming ideas from gathered information, and (4) Active Experimentation – testing and refining concepts. These stages were adapted to the context of Thai public universities, resulting in the DICE-K model with five steps: (1) Direct Experience – learning through hands-on activities, (2) Integrated Reflection – linking current actions with prior knowledge, (3) Conceptualization – generating new ideas, (4) Execution – applying concepts in practice, and (5) Knowledge Management – sharing and sustaining knowledge. The model emphasizes collaborative learning, creativity, and sustainable knowledge management. Key activities, such as the Share & Show “KM Day” platform, inspire and promote good practices. The findings indicate that the DICE-K model is effective for fostering a happy organization in universities and holds the potential for adaptation in other institutions in the future.

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