The Study of Consequences of Acceptance Technology When It Is Mandatory: A Conceptual Framework
- Alireza Parvari
- Nur Naha binti Abu Mansor
- Masoomeh Jafarpoor
- Hamidreza Salehi
Abstract
While appearance of the technology can help employees and organizations achieve the optimized performance, it may have some negative consequences if it is not accepted by employees. Previous studies found some unintended consequences due to system rejection or acceptance by employees including job satisfaction and turnover intention. This paper finds other consequences including psychological contract, organizational commitment and turnover intention and then provides a conceptual framework.
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- DOI:10.5539/res.v6n4p209
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