Abstract

Housing is a basic human need and a basic human right and one of the most important issues that humans have always been struggling with and trying to find a proper and reasonable answer to this problem. As such, one of the significant aspects in this context is the residential satisfaction from the residents’ perspective. Having this mind, residential satisfaction among the city dwellers in most urban areas become highly unclear and for Mashhad’s urban areas, there is dearth of knowledge. Therefore, the current study was an endeavor to explore the level of residential satisfaction among the residents in District 11 of Mashhad, Iran and to explore whether residential satisfaction rates differed according to demographic information including gender, job type, age, and residency history. A questionnaire on Residential Satisfaction examining four categories of body, facilities, utilities, and economy using 22 questions, which showed a reliability of 0.81 was completed by 70 participants. The Statistical analyses revealed that residential satisfaction level among the participants of this study was above average and the highest satisfaction rate belonged to the body of the apartment whereas the lowest category went for utilities. Moreover, the residents showed dissatisfaction with parking, followed by garbage collection, and the asphalt in the neighborhood as the biggest concerns; yet, they were highly satisfied with water, electricity, gas, telecommunication and drainage system. As for the demographic data of the residents, it was found that there was no statistically significant difference between males and females in terms of their satisfaction rate, and that no significant difference was found in terms of job type, i.e. governmental or private, while the same results was found concerning the age. Finally, there was no significant difference between residency history and residential satisfaction level.

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