Abstract

The development of social innovation activities is a relatively recent topic in the innovation literature, and is increasingly gaining the attention of researchers, academics, and industry professionals. However, little has been written about the relationship between social innovation, service innovation activities and the level of growth of service companies, so this research aims to fill this gap in the literature to through an extensive review of the literature. Likewise, a self-administered questionnaire was distributed to a sample of 300 service companies in Mexico, analyzing the data set through confirmatory factor analysis and structural equation models.

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