Abstract

The study aimed to identify the extent to which Jordanian organizations are committed to implementing knowledge management according to Jordanian government standards, and the extent to which knowledge management standards are applied in Jordanian organizations. To highlight the problem of the study, the sub-criteria for knowledge management were discussed, which includes the ability of the organization to: the commitment of senior management to knowledge management and awareness of its importance, knowledge resource identification, knowledge management and knowledge outcomes standard. The study community is from all organizations and directorates in the Kingdom of Jordan. The study sample consists of (85) organizations and directorates, who all applied for the King Abdullah II Award for Excellence in Government Performance and Transparency.

The results of the study showed that Jordanian organizations are not committed to the standard of commitment of senior management to implement knowledge management, and the lack of commitment of the Jordanian organizations to the criteria of the main performance indicators to measure the achievement of knowledge objectives and knowledge exchange indicators, while there is a commitment in the Jordanian organizations to the standard of knowledge management. The most important recommendation of the study is the need to develop a comprehensive strategy for the application of knowledge management within the organization; the study recommends further studies in the area of knowledge management since it is a new management concept.

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