Quality of Work Life Dimensions in Universities: A Systematic Review

  •  Bethuel Sibongiseni Ngcamu    


Quality of Work Life (QoWL) is topical in universities in this epoch of managerialism which has directly influenced workplace environments. However, most of the extant research has focussed on the developing relationship between QoWL and job satisfaction of academic (teaching) staff members. To date, few attempts have been made at reviewing the literature pertaining to QoWL as a concept, its dimensions and impact on the diverse aspect of employees. This study adopts an interpretive framework as a philosophical perspective and follows a hermeneutic framework as the literature obtained from databases will be classified, mapped, critically assessed and arguments developed. The current study is a unique attempt to review the literature on QoWL concepts, dimensions and gaps commencing from its inception in the 1970s. There is a dearth of literature-based review studies on the impacts of QoWL in universities which this study attempts to fill.

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