Abstract

BACKGROUND: Patient-centered care (PCC) has gained global recognition as a highly effective model for improving healthcare system performance and patient outcomes. In Oman, the Ministry of Health (MOH) has acknowledged the paramount importance of transitioning from a provider-centered healthcare delivery approach to a PCC model. Nurses play a pivotal role in this, helping patients with chronic conditions develop health-promoting behaviors, enhance treatment adherence, and reduce the risks of increased morbidity and mortality.

PURPOSE: This report underscores the indispensable role of primary healthcare (PHC) nurses in spearheading the implementation of PCC in Oman. Omani nurses, with their unique skills in patient care and dedication to enhancing healthcare, can significantly improve the quality and outcomes of patient care.

METHODS: This study's insights were derived from expert opinions and reinforced by comprehensive online database searches (MEDLINE, CINAHL, PubMed, Web of Science, and Google Scholar) for relevant articles addressing the role of PHC nurses in PCC implementation.

FINDINGS: Nurses play a central role in the successful implementation of PCC. Their responsibilities include, but are not limited to, regular patient engagement, problem-solving, retention, and adherence for patients with chronic conditions. Advancing PCC implementation in Oman requires PHC nurses to engage in these core activities, thereby contributing to improved healthcare services and patient outcomes.

CONCLUSION: The PCC provides a robust framework for enhancing nurse-patient relationships and improving the quality of nursing care in PHC settings. Omani nurses should align with the Oman Health Vision 2050 strategies to establish policies that further PCC implementation. Integrating PCC into undergraduate and post-basic nursing education programs is essential. Continuous research on PCC in Oman, coupled with support from the MOH for nursing staff, may encourage all stakeholders to engage in the ongoing enhancement of healthcare quality.

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