A Survey of Non-profit Organizations Evaluation Methods

  •  Haiyan Duan    


Through reviewing the foreign evaluating methods, we recommend the following two kinds of methods and analysis both their advantages and disadvantages: methods that focused on a certain area as well as the comprehensible ones. Among the former one, we further introduce the multi-item scale to measure service quality, the GET (Glass Evaluation Tool) which speculates that an organization with poor internal structure will be less likely to perform sustainably, the method that predicting the financial vulnerability of NPOs, DEA that aims to measure the NPOs’ efficiency, as well as the outcome measurement. As to the comprehensive methods, we introduce financial analysis method, the balanced-scored card in detail, including the rationale of each method, how to establish the model, how to apply it in the real world, how to test its effectiveness, and also what we should notice while using it. The aim of this paper is to provide some new idea for the NPOs evaluation theory as well as practice in China.

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