Abstract

Electronic government (EG) refers to a computer application employed in government activities and operations,where both government and the public are enabled to interact and transact online. The practicability of EG hasnot been largely explored in the context of Iraq, owing to the conflicting activities it has been experiencing in thepast few years. Prior to EG adoption, variables have to be examined such as infrastructure, social factors,security, skills, users’ behavior etc. The present study aims at examining the related variables that couldpotentially bar the EG services adoption in Iraq with the help of the Unified Theory of Acceptance and Use ofTechnology (UTAUT). Three independent variables are examined namely effort expectancy, performanceexpectancy, and social influence – the influence of these variables on the EG services uses as the dependentvariable is examined. The study proposes a quantitative examination of the EG services usage behavior with datagathered from Iraq. The study findings are then discussed.

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