Understanding Challenges of Performance Measurement in a Public University: Evidence from Sudan

  •  Marwa Alboushra    
  •  Amirul Shah Md Shahbudin    
  •  Yousif Abdalla    


This paper aims to understand the challenges of performance measurement implementation in higher educationsector in Sudan. A qualitative case study approach is used in this study in which 23 semi-structured interviewswith both internal and external administrators and directors were conducted. Documentary materials andobservations are also employed to support the data generated from the interviews. The case findings reveal thatseveral performance measurement practices in the University are adopted in a ceremonial way, which are drivenby external pressure. An absence of clear strategies and plans to translate its mission and vision into workableprogrammes, the resistance to changes in an already established system of administration, insufficientgovernmental funding, and the lack of competent personnel in the field of quality and self-evaluation are themajor challenges of performance measurement in the case University. Hence, the management of the Universityshould work more closely with the concerned governmental authorities to control and overcome these challengesfor successful implementation of performance measurement systems.

This work is licensed under a Creative Commons Attribution 4.0 License.