Abstract

Project effectiveness measures are normally used by most researchers and practitioners to judge project performance and project success.  This paper provides an empirical analysis of measures of success in terms of effectiveness performance in the development of construction projects in Malaysia.  A survey was conducted in Malaysia among the four project stakeholders: the Government, private clients, consultants, and contractors.  In total 93 respondents completed the questionnaire. Lists of effectiveness of success measures were identified for the respondents to identify their level of success criticality to the Malaysian construction projects.
The data were analysed by means of statistical analysis i.e. ranking of variables based on the mean values, Analysis of Variance (ANOVA) and factor analysis techniques. The first finding revealed that the level of success criticality with regards to project efficiency performance in the development of construction projects in Malaysia is according to the specific requirements and priorities of different project stakeholders. The second finding shows that effectiveness measures are related to the project ‘results’ achieved in the development of construction project. These are represented by the five principal factors namely: Learning and Exploitation; Client Satisfaction; Stakeholder Objectives; Operational Assurance and User Satisfaction.  It is anticipated that the findings reported in this paper could be important for future strategies and guidelines for the development of projects in Malaysia.

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