Performance Analysis of Government and Public Buildings via Post Occupancy Evaluation

  •  Natasha Khalil    
  •  Abdul Hadi Nawawi    


The government has an important obligation to ensure that the public buildings and facilities should be well managed to maintain building sustainability. Evaluation after occupancy in buildings is vitally needed to ensure that building performance is sustained. Post Occupancy Evaluation (POE) of buildings is of utmost importance in building performance evaluation as it comprises the technique that is used to evaluate whether a building meets the user’s requirement. By using occupants as benchmark in evaluation, the potential of improving the performance of building is enormous. This paper discusses about a research with the broad aim of developing a general guideline for the POE practice specifically for government and public buildings in Malaysia. The entailing objectives are firstly, to review and analyze the government and public building performance, secondly, to determine the occupants’ satisfaction level, and thirdly, to determine the correlation between building performance and occupants’ satisfaction level. The study has revealed that 74% of the aspects of building performance are in high correlation with the occupants’ satisfaction. The study concludes that the proposed guideline of POE is effective, relevant and beneficial to be used by public sector in evaluating the performance of government and public buildings in Malaysia.

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