Abstract

With an expansive flood-prone region, effectively managing risks, particularly those impacting residents in flood-prone communities, poses a significant challenge for Malaysia. Regular in-depth studies are essential to enable the country to anticipate and comprehend the emerging risks that capable of causing both loss of life and damage to properties and public infrastructure. This research aimed to investigate the dynamics of flood risk management and present recommendations for stakeholders in mitigating the consequences of flood events. Employing a qualitative approach, 13 participants, all flood victims residing in Meru, Klang, were purposefully selected. The participants were divided into two groups: the first group, comprising 5 participants, engaged in a focus group interview, while the second group, consisting of 8 participants, responded to open-ended questions. Both groups answered identical structured questions in both oral and written formats. Thematic Analysis (TA) was applied to analyse the data from these exercises. The findings revealed that flood risk management comprises four components: psychological risk, improper development risk, evacuation risk, and communal risk. The study recommends the implementation of a comprehensive flood mitigation plan covering pre-, during, and post-flood phases to address the specific requirements arising during flood events. It is hoped that this research contributes valuable insights to augment the existing flood management system, benefiting not only the victims but also all stakeholders involved in managing the impacts of flood events.

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