Abstract

The outbreak of corona-virus infections has not only adversely affected human health, but also disrupted all trade and economic activities. There are also similar problems with production stoppages due to global isolation and self-awareness isolation. To maintain a competitive edge, an entity should anticipate consumer behavior during this global crisis. In particular, the survey of online purchasing behavior of South Korean consumers is highly relevant during the COVID-19 pandemic. This study investigates how COVID-19 affects South Korean consumers by dividing them into consumption patterns, behaviors, perceived values, and purchase intentions. Furthermore, we investigate the relationship between entertainment and pleasure and normative motivation, and between the purchase intentions of South Korean consumers.

The expected results of this study may help marketers and companies in analyzing the pattern, behavior, perceived values, and intention of purchasing South Korean consumers who have changed to COVID-19. Besides, we provide e-commerce companies with recommendations on how to address consumers' purchasing motivations and strategically utilize them in South Korea.

This work is licensed under a Creative Commons Attribution 4.0 License.