Abstract

WiFi connection is a necessity today for all of us. WiFi allows us to access the Internet from any enabled spot without the need to plug in. However, a well protected WiFi network requires certain security knowledge of WiFi users and other stakeholders. This paper investigates WiFi usage, WiFi security and the knowledge of it in Hong Kong. This study is exploratory in nature and the insights gained is expected to help both government and commercial WiFi network providers to identify gaps in the current service and shed light on future directions and areas of improvement. This study found that many home users of WiFi in Hong Kong are oblivious of the importance of WiFi security and there is a significant gender difference in WiFi security perceptions and knowledge among WiFi users in Hong Kong. It is suggested that steps must be taken to raise the awareness of the users of the importance of WiFi security and targeted measures must be taken to help users, especially female users to use WiFi safely.

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