An Integrated Methodology for Approaching Sentiment Analysis in Business Domain

  •  Fernando Ferri    
  •  Alessia D'Andrea    
  •  Patrizia Grifoni    


The paper provides a methodology for approaching sentiment analysis in the business domain. It involves the different phases that compose the sentiment analysis processing (sentiment extraction, sentiment changes detection and sentiment prediction). Each phase involves different steps and some examples of approaches/methods/models to perform them. An example of an application scenario for the methodology is defined in the paper.

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