The Review of Work and Family Balance among Employees in Hospitality Industry in Taiwan

  •  Chun-Chi Lu    
  •  Yu-San Ting    
  •  Yu-Lun Hsu    


The research evaluated the effectiveness of flextime in achieving and sustaining work-family balance among male and female hospitality workers in Taiwan. Flextime’s effectiveness in supporting work-family balance has implications on the achievement of organizational outcomes, particularly employee commitment and turnover intention. The study applied quantitative research design to test three major hypotheses and sub-hypotheses by using evidence obtained from a survey of managers and employees of hospitality firms in Taiwan. The evidence confirmed all the hypotheses. Flextime is effective in achieving and sustaining work-family balance. Work-life balance enhances employee commitment and dissuades turnover intention. Hospitality firms in Taiwan need to consider flextime as a long-term or continuous strategy as well as consider improvements relative to changes in the condition and needs of employees.

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