Abstract

All organizations, including businesses with commercial purposes and non-profit ones like non-governmental organizations (NGOs), should always be in a constant search for ways to work with high efficiency. Otherwise, they will, in the long term, have to shut down because inefficiency is not sustainable. Therefore, NGOs also must work efficiently, and should check their performances by going through efficiency analyses at regular intervals to ensure sustainability. They should take the necessary structural and financial precautions based on the results provided by these performance analyses.

This study focuses on the efficiency analysis of 5 NGOs based in Turkey serving worldwide. The model used in the study is an integrated one combining various methods, including Data Envelopment Analysis (DEA), Efficiency Analysis Technique with Output Satisficing (EATWOS), EATWOS without Satisficing Level (SL) and Operational Competitiveness Rating (OCRA). The results obtained from each method were compared. Each method used in the study revealed that the most efficient NGO in 2014 was Turkish Diyanet Foundation (TDF).

 

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