Organizational Policies’ Impact on the Effectiveness of the Human Capital in the Commercial Banks in Jordan

  •  Mamdouh Al Ziadat    


The study aimed to recognize the impact of the organizational policies on the effectiveness of human capital in the commercial banks in Jordan. The study population was constituted of all the workers of the commercial banks in Jordan. A random sample of 350 individuals was chosen, and questionnaire forms were distributed to them. A total 317 questionnaire forms were restored and 306 of them were subjected to analysis after excluding 11 invalid forms. The study could reach the following conclusions: First, human intellectual capital is the largest values in the organization with value 3-5 times the material capital. Second, Human capital represents a great value within the organization: The study has shown an impact of the organizational policies with its dimensions (incentives, promotion, relations. Organizational support, performance evaluation on the skill increase as a dimension of the human capital effectiveness dimensions, the study recommends the following: first, interest in human capital should be paid because it is expressive of all the intangible values in the organizations. Second, transforming the tacit knowledge forms among the workers into explicit knowledge forms that can be utilized. Third, training workers and enhancing their capabilities. Fourth, providing the convenient atmosphere for nourishing and supporting innovation. Fifth, compensating the workers and developing the systems of incentives.

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