Factors Motivating and Inhibiting the Practice of HRIS in Business Organizations: An Empirical Analysis

  •  Rand Al-Dmour    
  •  Zu’bi Al-Zu’bi    


Human Resource Information System (HRIS) software helps the HR function to comply with the human resource (HR) requirements of an organization using web-technology-based channels. The main purposes of this study are to examine the extent to which business organizations in Jordan, as a developing country, have adopted HRIS and to examine the current HRIS usage, benefits, and barriers exhibited within these organizations. A questionnaire was written based on an analysis of previous work. Results indicate that the most frequent applications of HRIS used in business organizations in Jordan are “Employee Records,” followed by “Pay Roll” and "Recruitment/Selection." Use of sophisticated HRIS applications, such as “Succession Planning,” “Performance Appraisal,” “Compensation Management,” and "Training and Development" were also found in organizations throughout Jordan. The results showed that the benefits of HRIS include quicker response time, more accurate HR information, reduction of paperwork and manpower, and more efficient tracking and controlling, while the greatest barriers were perceived to be cost implications and inadequate knowledge in implementing the system.

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