Abstract

The purpose of this study is to test the impact of supply chain management practices on supply chain
performance in terms of supply chain efficiency and supply chain effectiveness. Additionally, we investigate the
moderating effect of competitive intensity on the relationship between supply chain management practices and
supply chain performance. Data for this research were collected from 104 manufacturing companies in Jordan.
Hierarchical regressions were used to test the hypothesized relationships. The results indicate that three supply
chain management practices, internal integration, information sharing, and postponement, but not supplier
integration and customer integration, significantly and positively affect supply chain efficiency performance.
Competitive intensity moderates the relationship between each of internal integration, supplier integration, and
customer integration, and supply chain efficiency performance. The results also show that three supply chain
management practices, internal integration, customer integration, and postponement, but not supplier integration
and information sharing, significantly and positively affect supply chain effectiveness performance. Competitive
intensity moderates the relationship between each of customer integration and information sharing, and supply
chain effectiveness performance.

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