Abstract

Three main schools of thought about knowledge and knowledge management are positivism, non-positivism, and pluralistic perspective. Their conflict about what knowledge is and what knowledge management endures without concluding end. This article contributes to the literature by arguing for a different perspective that helps solve this conflict: pragmatism. Knowledge, for pragmatists, is outcome of inquiry, with the chief value being its usefulness. From this perspective, we argue for a reflective knowledge management approach, which requires knowing people and people in charge of the knowledge management function to have an attitude of being that is called knowledge responsibility.

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