Testing Control, Innovation and Enjoy as External Variables to the Technology Acceptance Model in a North American French Banking Environment
- Jean-Pierre Lévy Mangin
- Normand Bourgault
- Juan Antonio Moriano León
- Mario Martínez Guerrero
Abstract
Nowadays banks are enhancing major objectives to challenge competition, competitiveness and growth. To comply with these new objectives they have developed new innovative channels of contacts and distribution of financial services to customers relying on the net: ‘the Internet channel’. Based on the ‘Technology Acceptance Model’ this research will evaluate the impact of external latent variables ‘Control’, ‘Innovation’ and ‘Enjoy’ on the internal TAM model latent variables ‘Ease of Use’, ‘Perceived Usefulness’, ‘Attitude towards Using’ and ‘Intention to Use’ in a North American French Banking Environment. Results show a well structured model for on-line banking financial services that complies pretty well with all major criteria of structural equation modeling norms. The ‘Control’ latent variable has a significant effect on the TAM model latent variables ‘Ease of Use and ‘Attitude towards Using’ while ‘Innovation’ has a sole impact on ‘Intention to Use’. The ‘Enjoy’ latent variable has substantial impacts on ‘Ease of Use’, ‘Attitude towards Using’ and ‘Intention to Use’.- Full Text: PDF
- DOI:10.5539/ibr.v5n2p13
This work is licensed under a Creative Commons Attribution 4.0 License.
Journal Metrics
h-index (January 2024): 102
i10-index (January 2024): 947
h5-index (January 2024): N/A
h5-median(January 2024): N/A
( The data was calculated based on Google Scholar Citations. Click Here to Learn More. )
Index
- Academic Journals Database
- ACNP
- ANVUR (Italian National Agency for the Evaluation of Universities and Research Institutes)
- CNKI Scholar
- COPAC
- CrossRef
- EBSCOhost
- EconBiz
- ECONIS
- EconPapers
- Elektronische Zeitschriftenbibliothek (EZB)
- EuroPub Database
- Excellence in Research for Australia (ERA)
- Genamics JournalSeek
- Google Scholar
- Harvard Library
- IBZ Online
- IDEAS
- Infotrieve
- Kobson
- LOCKSS
- Mendeley
- MIAR
- Norwegian Centre for Research Data (NSD)
- PKP Open Archives Harvester
- Publons
- Qualis/CAPES
- RePEc
- ResearchGate
- ROAD
- Scilit
- SHERPA/RoMEO
- SocioRePEc
- Technische Informationsbibliothek (TIB)
- The Keepers Registry
- UCR Library
- Universe Digital Library
- ZBW-German National Library of Economics
- Zeitschriften Daten Bank (ZDB)
Contact
- Kevin DuranEditorial Assistant
- ibr@ccsenet.org