Supply Chain Management: A Study on Competitive Advantage Relationship and Operational Performance during Pandemic Covid 19 in Indonesia

  •  Kenny Roz    


This research was conducted to reveal the relationship between supply chain management, competitive advantage, and operational performance in coffee shops in Indonesia.  The Data collection was obtained by distributing questionnaires online. The population in this study were business actors in the coffee sector, especially in the coffee shops in Indonesia. Determination of the sample in this study using non-probability because the population size cannot be identified. The sample of this study was 177 respondents. The research data were analyzed using path analysis techniques with analysis tools using Partial Least Square (PLS). The result found that SCM, competitive advantage has a significant positive effect on operational performance, SCM has a significant positive effect on competitive advantage, and competitive advantage is the perfect mediator for the effect of SCM has a significant positive effect on operational performance at a coffee shop in Indonesia.

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