Examining the Relationships among Job Satisfaction, Organizational Commitment, and Turnover Intention: An Empirical Study

Ilhami Yücel


This study’s aim is to examine the relationship among job satisfaction, organizational commitment, and turnover
intention of employees. A model of job satisfaction, organizational commitment, and turnover intention is
developed and tested in one field study. In this study, using a 250 employees of a Turkish manufacturing
company, were given questionnaires to complete during regular working hours; 188 completed questionnaires
were returned.. Job satisfaction, organizational commitment, and turnover intention are popular topics in the
study of work related attitudes. The main objective of this article is to test the relationships among job
satisfaction, organizational commitment and turnover intention. Structural equation modeling to test research
hypotheses is used and the model that has high reliability and validity is developed. The results indicate that job
satisfaction is one of the most antecedents of organizational commitment and turnover intention and suggest that
high levels of job satisfaction results in higher commitment and lower turnover intention so job satisfaction
positively influences on affective commitment, continuance commitment, and normative commitment while it is
negatively impact on turnover intention. The results emphasize the need to consider the factors can be having
effects on the relationship by highlighting to studies conducted on job satisfaction, organizational commitment,
and turnover intention.

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DOI: http://dx.doi.org/10.5539/ijbm.v7n20p44

International Journal of Business and Management   ISSN 1833-3850 (Print)   ISSN 1833-8119 (Online)

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