Perceptions of the Human Resource Management Function among Professionals: A Ghanaian Study

Daniel F. Ofori, Victoria Sekyere-Abankwa, Davida B. Borquaye


The purpose of the study was to determine the perceptions of the HR function among professionals in Ghanaian
organizations. The study employed a survey methodology using both qualitative and quantitative methods in the
analysis of data collected from three hundred (300) respondents. A perception index was developed to measure
the respondents’ perceived relevance of the HR function in their organizations. The results from the study
revealed that respondents ranked the recruitment of qualified personnel; training and development; and the
retention of qualified staff as the most important functions of HRM. It also revealed that the perceived relevance
of the HR function is influenced by age, job position, being denied assistance, and being sidelined for
recognition. This study offers valuable insights into the perceptions of Ghanaian professionals on the relevance
of the HR function and its contribution to organizations.

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