Causes of Stress in Organization, a Case Study of Sukkur

Nadeem Bhatti, Amir Hussain Shar, Faiz.M. Shaikh, Muhammad Suhail Nazar

Abstract


The aim of this study is to investigate the main causes of stress for employees working in different industries in
Sukkur and their vicinity. Stress is taken as dependent variable whereas independent variables are categorized
into extra-organizational and intra-organizational stressors. Data were collected from different sectors such
service, manufacturing and distribution including banks, insurance companies, manufacturing (LU Continental
Biscuit Factory Sukkur and Engro Foods) and distribution (Medicine distribution firms). Data were collected
through self-administrative questionnaire consisting of 20 questions. Respondents were only the employees
working at operational level. From the results it was quite clear that employees working in different areas feel
great stress, there were different causes due to which employee experience stress. Findings have been classified
into extra-organizational and intra-organizational stressors. Extra-organizational stressors include variables such
as climate, economic conditions and employee family, whereas intra-organizational stressors include variables
such as company policies, working conditions, and leadership, workload and office timings. According to results
33% of overall stress is caused by factors outside organization whereas 67% stress is due to internal factors. It
was also found that major cause of stress is workload (25%) because employees are been utilized more than their
capabilities, second major cause for stress is timings (16%) as employees work for long hours, next cause for
stress is climate (11%) as employees especially from distribution side have to go outside offices to meet their
clients and customers so hot weather, traveling distances and transportation system really give them tough time
which result in stress. Next stressor is leadership as leader-employee relationship is needed to be very good but
according to some employees their bosses do not behave well due to which they feel stressed. Other causes
include economic, family, company policies and working conditions with percentage of 11%, 8%, 7% and 7%
respectively.

Full Text: PDF DOI: 10.5539/ijbm.v5n11p3

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This work is licensed under a Creative Commons Attribution 3.0 License.

International Journal of Business and Management   ISSN 1833-3850 (Print)   ISSN 1833-8119 (Online)

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